
State Farm® Insurance Agent Randy Shoemaker
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Angela Garcia
June 11, 2025
"My dad and I wanted to add on two cars unto his policy from a different insurance, which we thought would be more difficult, however, Jesus made it so simple and helpful that we will be asking for him the next time we need any sort of assistance."
"Thank you, Angela, for sharing your experience with us. It's great to hear that Jesus was able to assist you and your dad with adding the cars to the policy smoothly. We look forward to helping you again in the future."
roberto zamora
May 30, 2025
"Muy Buenos con Jorge me esplica cada pregunta que le digo no Tengo ninguna queja"
"Gracias, Roberto, por compartir tu experiencia con nosotros. Nos alegra saber que Jorge ha podido ayudarte con todas tus preguntas. Estamos aquí para lo que necesites."
Mari Ortega
May 14, 2025
"Muy buen servicio el personal muy amable 😉"
"Gracias, Mari, por compartir tu experiencia con nosotros. Nos alegra saber que encontraste a nuestro personal amable. Siempre estamos buscando mejorar y agradecemos tus comentarios."
Maximillian Fields
May 6, 2025
"Very simple process. Jorge at the State Farm office was very helpful in setting up policy!"
"Thank you, Maximillian, for sharing your experience! We're glad to hear that Jorge was able to assist you effectively with setting up your policy. If you have any more questions or need further assistance, feel free to reach out."
Ernesto Lopez
April 29, 2025
"Excellent service"
"Thank you, Ernesto, for your kind words and the perfect rating! We're glad to hear you had an excellent experience with our service. If you ever need assistance or have any questions, feel free to reach out."
Carlos Nevado
April 23, 2025
"Agradecido con Jesús y su atención, eficiente, te ayudan en lo que necesites"
"Thanks for the complement Carlos. I will let Jesus know!"
hilvia. Smith
April 23, 2025
"I had the pleasure of talking to Mr.Jesus. He was very professional and a good listener. I had so many questions and he took his time to help me. I also had the pleasure of talking to Ana, another great person. After learning of my husbands passing they were very empathetic, they even sent me a sympathy card and expressed their condolences. What a great team!"
"Thank you, Hilvia, for sharing your experience with us. We're glad to hear that Jesus and Ana were able to provide the support and empathy you needed during such a difficult time. Your kind words mean a lot to our team."
Erika Johnson
April 20, 2025
"Jesus R. Was very helpful in his speedy service to get my rental insurance agreement set up within a limited amount of time. He made sure the information requested was applied in the correct areas. Thank you!"
"Thank you, Erika, for your confidence and support! We are excited to be your preferred insurance agency for many years ahead."
Joyce Ubinger
March 3, 2025
"Sin duda súper recomendado state farm es una de las mejores coberturas que he tenido, excelente atención por parte de su personal y trato inigualable, excelente explicación a cualquier duda muchas gracias por sus servios a state farm y a Jorge Z."
"Hola Joyce, muchas gracias por tu gran reseña. Nos alegra saber que tu experiencia con nuestro equipo fue tan buena y que Jorge Z. te ayudó de manera excepcional. Estamos aquí para ayudarte siempre que lo necesites. ¡Saludos!"
Elvia Ceballos
February 28, 2025
"Ana Flores"
"Thank you for your business and trust, Elvia! We want to support you through all of life's changes—thank you for letting us be part of your journey."
Bibiana Benítez
February 28, 2025
"Ana Flores, Super Amable pero sobre todo me ofreció un Excelente Servicio, me respondió todas mis dudas, super recomendada"
"Hola Bibiana Benítez, gracias por tu reseña positiva. Nos alegra que Ana Flores te haya brindado un excelente servicio. Tu recomendación es muy valiosa. ¡Esperamos seguir atendiéndote con dedicación!"
Tom V
February 26, 2025
"I had a frustrating experience with Randy Shoemaker - State Farm Insurance Agent regarding a refund check. When I called for an update, the information I received was contradicting and unclear. They simply told me that if I were to receive a refund, it would be mailed to me. However, when State Farm originally withdrew the payment, it was done via ACH. It doesn’t make sense that the refund can’t just be deposited back the same way—it feels unnecessarily inconvenient in today’s digital age. Better communication and a more efficient process would go a long way in improving customer service."
"Thank you for leaving feedback for us. We really appreciate uncovering ways that could make us service our customers better. In your particular case, you will get the option to put the money back into your account. Once everything gets processed from underwriting and the refund amount gets sent to billing, they will send you an email that will give you options on how to receive your refund. One of those options is to get it placed back in your account. Once the email is sent, you will have 3 days to respond. If no response is given, you will be sent a check in the mail. I apologize for the miscommunication there. Believe or not, that really isn't a common question in our office, but you were able to give us a good teaching moment on how to handle a situation like yours. So I thank you for that. I appreciate your business with us and I am sorry to see you go, but please consider us in the future, as we are always looking for opportunities to get better and do better. Have a great day. Randy Shoemaker"
Cristina Roman
February 20, 2025
"Gracias fue muy amable Me dio mucha información"
"Estimada Cristina Roman, gracias por su reseña. Nos alegra que haya recibido la información que necesitaba. Estamos aquí para ayudarle y esperamos seguir atendiéndola en el futuro. "
Ferhat
February 14, 2025
"It was very fast and helpful to me Jorge thank you!!"
"Thanks, Ferhat, for your kind words and great rating! We're glad Jorge could assist you quickly. Your feedback motivates us to continue delivering excellent service."
Olivia Flores Cruz
February 13, 2025
"State farm is the best I know I can trust them. Team are so friendly super nice and professional I feel welcome all the time I recommend State farm 💯% thank you everyone 😁"
"What an amazing review—thank you, Olivia! We’re honored to have earned your trust and will always be here to help with your insurance needs. "
Judith Vazquez
February 5, 2025
"Muy buen servicio, llame a la oficina me atendió Ana Flores."
"Estimada Judith Vazquez, muchas gracias por su excelente reseña. Nos alegra saber que Ana pudo asistirla de manera satisfactoria. Su opinión es muy valiosa para nosotros y nos motiva a seguir ofreciendo un servicio de calidad. Saludos cordiales."
Manuel Francisco Lamadrid Ruiz
February 5, 2025
"Hable ala oficina me atendió Ana Flores, excelente servicio."
"Estimado Manuel, muchas gracias por compartir su experiencia con nosotros. Nos alegra saber que Ana le brindó un excelente servicio. Valoramos su confianza y esperamos seguir atendiéndole con la misma dedicación en el futuro. Saludos cordiales."
Ana Yedid Lamadrid Vazquez
February 5, 2025
"Excelente servicio en la información me atendió Ana Flores"
"Estimada Ana, muchas gracias por su excelente valoración. Nos alegra saber que Ana le brindó un servicio de calidad. Estamos comprometidos a seguir ofreciendo la mejor atención posible. ¡Esperamos seguir contando con su confianza!"
Diana Garcia
February 5, 2025
"Exelente servicio de ana flores"
"Estimada Diana Garcia, muchas gracias por su excelente reseña. Nos alegra saber que Ana le brindó un servicio excepcional. Estamos comprometidos a ofrecer siempre la mejor atención a nuestros clientes. ¡Esperamos seguir contando con su confianza! Saludos cordiales."
Manuel Lamadrid
February 4, 2025
"Excelente servicio de parte de Ana Flores muy amable"
"Estimado Manuel Lamadrid, muchas gracias por compartir su experiencia positiva con nosotros. Nos complace saber que Ana Flores le brindó un excelente servicio. Estamos comprometidos a mantener altos estándares de atención. Agradecemos su confianza en nuestra agencia. Saludos cordiales."
KINO DEL MAR
February 4, 2025
"Excelente servicio, muy buena atención por parte de Ana Flores."
"Estimado Kino, muchas gracias por su comentario positivo. Nos complace saber que Ana Flores le brindó un excelente servicio. Estamos comprometidos a ofrecer la mejor atención a nuestros clientes. ¡Esperamos seguir siendo su elección en seguros!"
Massiah Smith
February 4, 2025
"Dear Jesus R, I just wanted to take a moment to express my sincere gratitude for your assistance. Your professionalism, expertise, and willingness to go above and beyond have made a significant difference, and I truly appreciate the time and effort you’ve dedicated to helping me. Whether it’s answering my questions, guiding me through the process, or providing peace of mind, your support has been invaluable. It’s clear that State Farm’s commitment to customer care is reflected in your work, and I’m grateful to have you as my agent. Thank you again for everything you do! Best regards,"
" Massiah, thank you for your kind words and for taking the time to share your experience. We're thrilled to hear that Jesus R. has provided you with exceptional service. Your feedback is greatly appreciated and motivates us to continue delivering top-notch support. "
Brayden Coleman
February 4, 2025
"I had an amazing experience with Jesus! Called in to get a quote, and he directed me very well. He thoroughly answered every question that I had and was able to accommodate to the situation that I was in. Fantastic costumer service as he was extremely professional, knowledgeable, and super kind !!"
"Brayden, thank you for sharing your wonderful experience with Jesus. We're thrilled to hear he provided exceptional service and addressed all your needs professionally. Your feedback is greatly appreciated and motivates us to continue delivering outstanding customer service. "
Nick Gutierrez
January 30, 2025
"Jesus has been a pleasure to work with!"
"Thank you for your wonderful feedback! We're thrilled to hear that Jesus has made your experience with us enjoyable. Your satisfaction is our priority, and we appreciate your kind words. "
Marie Dominguez
January 29, 2025
"Jesus Rodriguez the State Farm Insurance Customer Service Specialist went above and beyond to help us . He was very understanding of our situation and helped us more than what we thought anyone could . We highly recommend and appreciate him so much . Thank you Sir ."
"Thank you for your wonderful feedback. We're thrilled to hear that Jesus exceeded your expectations and provided exceptional service. Your recommendation means a lot to us. "